Common queries answered
Frequently asked Questions
We ship within 24 hours from US warehouses. Delivery usually takes 3–5 business days, depending on your location.
You can return unopened items within 30 days of purchase. If there’s an issue, we’ll make it right—no hassle.
Contact us immediately via chat or email at [email protected]. If the order hasn’t shipped, we’ll update it for you.
Once shipped, we’ll email you a tracking link. You can also log in to your account to view tracking updates.
We offer live chat and email support. Message us anytime and our team will respond within 12 hours (usually much faster!).
Let us know ASAP. If your order hasn’t shipped, we can correct it. If already shipped, we’ll help resolve it with the carrier.
Currently, we ship to all 50 US states. We are working to expand international shipping soon.
Most orders are shipped in a single box, but depending on stock locations, items may arrive separately.