Last updated: June 2025
We want you to be 100% satisfied with your order. If you’re not happy, we’re here to help.
✅ 30-Day Return Guarantee
You can return any item within 30 days of delivery as long as:
- The item is unopened, unused, and in its original packaging
- The return request is submitted within 30 calendar days
Once approved, we’ll issue a full refund to your original payment method.
📦 How to Request a Return
- Email us at [email protected] with:
- Your order number
- The reason for return
- Wait for our confirmation and return instructions
- Ship the item back to the provided address
Customers are responsible for return shipping unless the product is defective or incorrect.
🚫 Non-Returnable Items
We cannot accept returns for:
- Opened or consumed food/drink items
- Items not in original condition
- Return requests made after 30 days
💳 Refund Processing
Once your return is received and inspected, we’ll process your refund within 5–7 business days.
Refunds will be applied to the original payment method. Processing times may vary by bank.
❗ Incorrect or Damaged Items
If your item arrived damaged or you received the wrong product, please contact us within 7 days of delivery with a photo of the issue. We’ll issue a full refund or send a replacement.
📬 Contact Us
Have questions? Reach out anytime:
📧 [email protected]
📍 7219 Clarendon St #3, San Jose, CA 95129, USA